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Salesforce Product

Portals and Communities Your Customers Actually Use

Digital Experience Cloud lets you build branded portals for customers, partners, or employees, connected directly to your Salesforce data.

Overview

Whether it's a self-service customer portal, a partner community, or an internal employee hub, Digital Experience Cloud (Experience Cloud) extends Salesforce data to the people who need it outside your core org, without duplicating records or building a separate system.

We design and build portals that are genuinely usable, not just technically functional.

Key Capabilities & Use Cases

Customer Self-Service Portals

Case submission, order tracking, and account management without a support call.

Partner Communities

Shared visibility into leads, deals, or cases for channel and partner relationships.

Employee Portals

Internal hubs for HR requests, IT support, or company resources, built on the same platform as your CRM.

Custom Branding & Templates

A portal experience that looks and feels like your organisation, not a generic Salesforce template.

Mobile-Responsive Design

Portals that work properly on the devices your users actually carry.

Why Silver Lining for Experience Cloud

Design-conscious builds

We think about the end-user experience, not just the underlying data exposure.

Security modelled properly

Sharing rules and access built so external users see exactly what they should, no more, no less.

Public sector experience

Comfortable building citizen and constituent-facing portals to government standards.

Next step

Ready to give customers or partners a portal worth using?

Talk Through Your Portal Requirements